Return Policy
RETURN POLICY FOR DIRECT BILLINGS TO CUSTOMER ACCOUNTS
You may return most new, unopened items for a full refund within 30 days of the delivery. These items should be in their original packaging and have their serial number or UPC. If you would like to make a return or exchange, you must contact us by phone or e-mail and submit a Return Merchandise Authorization (RMA) number before returning your items. The RMA number is usually written on the bill of
lading or somewhere on the packaging. If you cannot find your RMA number, one may be obtained by contacting us via phone or e-mail. A summary of our policy, and additional information, can be found below.
-Special purchase or non-stock items cannot be returned.
-All returns are subject to a minimum restocking fee of 10%.
-Any returned merchandise over 60 days from purchase must have approval before return. Call 1-800-332-3544 to obtain approval with the following information ready:
1. Tire size and brand2. DOT from the tires to be returned
3. Condition of tires to be returned (tires not in saleable condition cannot be returned)
-No returns on discounted or obsolete merchandise.
-All returns must be accompanied by a written return ticket from Statewide Tire. This will help to insure proper, timely crediting to your account.
-Tires with a manufacturer date code of more than 24 months will not be credited.
RETURN POLICY FOR NATIONAL ACCOUNTS
-No returns will be processed from Car Dealer program billings.
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